Membership cadence change from OTF TC product to Core Weekly, Biweekly, Monthly product bug

Investigating
Investigating

There is currently an issue when a member first switches cadence from an OTF ALL OUT/PUSH product to a Core Weekly, Biweekly, Monthly product. When the new payment arrives for the product they switched to it is pushing the member into awaiting acceptance on the coach dashboard and a notification is sent to coach. Please send an email to Techsupport@strongeru.com so that tech can remove the flag and Coach will not need to go through onboarding again.

Avatar for Martin Diaz
Martin Diaz
Began at:

Affected components
  • Application